Shipping Information

We are committed to delivering orders quickly and efficiently while providing the best paw-sible service. Below, you’ll find important details about our fulfillment process, including order processing times and transit & delivery estimates.

We currently do NOT offer shipping to: Afghanistan, Albania, Algeria, Angola, Belarus, Benin, Bhutan, Brazil, Brunei, Cameroon, Chad, Cook Islands, Costa Rica, Crimea-Region of Ukraine, Cuba, Gambia, Guatemala, Indonesia, Iran, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Malawi, Moldova, Mongolia, Mozambique, Myanmar, Niue, North Korea, Papua New Guinea, Paraguay, Republic of the Congo, Russia, Samoa, Senegal, Seychelles, Solomon Islands, Somalia, South Sudan, Sudan, Syria, Tajikistan, Timor-Leste, Tonga, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, Uruguay, Vanuatu and Yemen.

Order Processing Time

Processing time (before shipping) depends on the item, its shipping location, and the selected shipping method (Standard or Expedited).

To determine the shipping origin of a specific item, click the Shipping Info icon on the product page.

Standard Shipping : 

 Orders are processed within 2-3 days.

Expedited Shipping ：

The product will be ready in 24 hours.

Transit & Delivery Time

Once your order is shipped, transit times will vary based on your selected shipping method and destination.

Standard Shipping: Delivery within 10-15 business days M-F after the order is shipped. For orders shipped before the holidays, delivery may take longer.

Expedited Shipping: Delivery occurs within 3-5 days Mon -Sat by DHL, excluding holidays, after the order is shipped. No delivery on Sun.

Payment

We only accept payments by PayPal for now. 

The customer may track the delivery status through PayPal.